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Standard Features
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Feature
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Description
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Activation
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Alternate Caller ID Number
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Switch which caller ID number is sent out between your primary and virtual numbers.
(Note: This feature is only available to those who do NOT have Toll-Free virtual numbers)
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Activation: Web Only
Deactivation: Defaults to Primary Number
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Anonymous Call Rejection
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Reject calls from anyone that has blocked their name or number.
The caller will automatically be sent to a recording informing
them you do not wish to receive blocked calls.
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Phone:
Press *80 and wait a few seconds for confirmation. To de-activate, press *81 and wait for confirmation.
Online:
Schedule, enable and disable this feature via your VoIP account management site.
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Blacklist
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Block calls from phone numbers you specify.
Blacklisted callers will receive an automated message informing
them their number has been blocked. Your phone will not ring when they call.
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Phone:
To activate, press *98 and follow the voice prompts. Please wait for the voice
prompt to end prior to entering your response. To de-activate, press * 99 and
follow the voice prompts. Please wait for the voice prompt to end prior to entering your response.
Online:
Add / remove numbers via your VoIP account management site.
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Call Filter
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Automatically redirect specified callers to a different phone number.
For example, while on vacation, you can specify which incoming calls you
want transferred to your cell phone.
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Phone:
To activate, press *96 and follow the voice prompts. To de-activate, press * 97 and follow the voice prompts.
Online:
Add / remove numbers via your VoIP account management site.
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Call Forwarding
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Forward incoming calls to any telephone number within the United States (all 50 States) and Canada.
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Phone:
Press * 72 and follow the voice prompts. To de-activate, press * 73 and wait for confirmation.
Online:
Schedule, enable and disable this feature via your VoIP account management site.
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Call Return
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Call back the last number you received.
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Press *69
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Call Waiting
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Hear a tone that indicates you have a second call coming in on your line.
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This feature has been pre-programmed into your Service.
To answer the second call:
1. Press the Flash button. This puts the first caller on hold.
2. You are now connected to the second caller.
3. To return to the first caller press the Flash button again.
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Caller ID
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See the phone number of the person that is calling you.
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This feature has been pre-programmed into your Service.
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Caller ID Blocking
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Block your number from appearing on the Caller ID box of the person you called.
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Phone:
To activate, press *67 and wait for the beep. Hang up and then dial the 11-digit phone number
you wish to call. To de-activate, press *68 and wait for the beep.
Online:
Enable and disable this feature via your VoIP account management site.
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Do Not Disturb
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Automatically send calls to your Voicemail without your phone ever ringing.
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Phone:
Press *78 and wait for confirmation: "Do Not Disturb has been activated." To de-activate,
press *79 and wait for confirmation: "Do Not Disturb has been de-activated."
Online:
Schedule, enable and disable this feature via your VoIP account management site.
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Find Me
Follow Me
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Forward incoming calls to up to 3 telephone numbers within the United States
(all 50 States) and Canada. Find Me Follow Me will try to dial each of the numbers in a specified order.
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Online:
Manage, enable and disable this feature via your VoIP account management site.
19˘ per minute
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International Call Blocking
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Block all outgoing calls to international destinations.
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Phone:
Press *82 and wait for confirmation. To de-activate, press *83 from the original phone and wait for confirmation.
Online:
Schedule, enable and disable this feature via your VoIP account management site.
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Music on Hold
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Play music while you have a caller on hold.
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Press the Hold button on your phone.
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Repeat Dial
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Redial the last number you called.
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Press the Redial button on your phone.
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Short-Digit Dialing
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Dial calls in your area without having to dial all the numbers. Any numbers you do not dial will be automatically 'filled in' using your Primary Number.
For example, if your Primary Number is 212-660-0001:
• dialing "123"
dials 212-660-0123
AND
• dialing "231-4523"
dials 212-231-4523
Most useful for small communities that still have 5 or 7 digit dialing in effect. This feature provides both.
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Activation: Web Only
Deactivation: Defaults to Off
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Speed Dial
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Automatically pre-program up to 10 frequently called numbers into the system for easy dialing.
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Phone:
To program, press *74 and follow the voice prompts. Speed Dial numbers are 0-9.
To de-program a number, press *75 and follow the voice prompts. To Speed Dial, press ** and the Speed Dial Number.
Online:
Add / remove numbers via your VoIP account management site.
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Three-way Calling
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Conference with two parties simultaneously.
(This feature is only available with the Sipura SPA-2100 or SPA-1001)
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This feature has been pre-programmed into your Service.
1. Dial your first party.
2. Once connected, Press the Flash button. This puts the first caller on hold.
3. Dial your second party.
4. Press the Flash button again to connect both parties..
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Voicemail Notification via Email
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Receive notification of a Voicemail via your personal email.
You may choose to attach a .wav file which will allow you to listen to the message on your computer.
You may also dial into the Voicemail system to retrieve your messages.
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This feature has been pre-programmed into your Service with the Email address you provided at Sign-Up.
Online:
Manage, enable and disable this feature via your VoIP account management site.
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Wake-Up Call
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Have your VoIP Phone ring at a preset time.
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Schedule this feature online via your VoIP account management site.
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Fone2GO
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Use your cell phone to make calls under your VoIP Call Plan, and avoid expensive International
cell phone rates!
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Not only can you use your VoIP phone plan from your home phone, but you can use it from your cell phone,
your work phone, your friend's phone, or any other phone you can get your hands on
- you don't even need any equipment or broadband! Fone2Go to go has almost all of the
same fabulous features as the regular VoIP service, including free, unlimited international
phone calls to a variety of countries. That means you can use your cell phone to call friends
and relatives all over the world without racking up a bill that's out of this world!
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Privacy List
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By enabling Privacy List, only numbers that are entered into the feature will be able to call you.
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You have the ability to set the feature to work at all times, or you can schedule specific times when only numbers set in the feature will be able to call. You can program up to 20 numbers into the
feature. Privacy List is administered through the My Features page on the
end user site.
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Advanced (Business) Features
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Feature
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Description
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Activation
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Additional Domestic
Phone Numbers
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For a small fee per additional number.
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$4.95
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Auto Attendant
(1 to 5 Options)
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Greet callers with up to 1-5 recorded messages offering touch-tone choices to connect callers to the appropriate extensions.
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To activate this feature please contact our Customer Service at:
1.800.560.7535
One time Setup Fee: $12.95
$3.95 per month
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Auto Attendant Plus
(6 to 10 Options)
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Greet callers with up to 6-10 recorded messages offering touch-tone choices to connect callers to the appropriate extensions.
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To activate this feature please contact our Customer Service at:
1.800.560.7535
One time Setup Fee: $12.95
$3.95 per month
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Hunt Groups
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Create a path for forwarding unanswered calls to users you identify as members of your Hunt Group.
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To activate this feature please contact our Customer Service at:
1.800.560.7535
One time Setup Cost: $12.95
$3.95 per month
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Toll Free Service
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Provide your callers with a Toll Free Number.
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To activate this feature please contact our Customer Service at:
1.800.560.7535
$4.95 per month
4.9˘ per minute
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